Neatorama Posts Tagged "customer service"
Why Borders Failed...

My neighborhood Borders is closing - it'...  ...uous absence: they didn't mention their customers at all! Our local Borders had terrible customer service (I remember the exact moment that Borde...  ...exact moment that Borders lost me as a ...

https://www.neatorama.com/2011/03/15/why-borders-failed/
Why Is Customer Service in Paris So Rude?

Why is customer service in Paris so horribly rude? It may have roots in t...  ...e Kirby of BBC News discovers first-hand that the customer isn't always right in Paris:The fact is Parisians...  ...ht in Paris:The fact is Parisians employed in any service industry simply do not b...

https://www.neatorama.com/2010/02/06/why-is-customer-service-in-paris-so-rude/
United Breaks Guitars...

(YouTube link) When Dave Carroll and his band Sons of Maxwell wanted to complain about the way United Airlines handled their guitars, they tried going through the proper channels. A year later and no resolution, there's...

https://www.neatorama.com/2009/07/08/united-breaks-guitars/
Nintendo Customer Service Training in the 90s

[youtube=http://www.youtube.com/watch?v=WYjgHLFZMa...  ...o from 1991 teaching retail workers how to handle customers

https://www.neatorama.com/2009/02/05/nintendo-customer-service-training-in-the-90s/
The Customer is Not Always Right

As a former retail employee, I wholeheartedly ag...  ...ch is going to be relevant later in the story: Customer : “Your site won’t let me get through!” M...  ...of the site you were having an issue with?” Customer : “It keeps telling me that I have the wrong pas...  ...you an e-mail with a copy of y...

https://www.neatorama.com/2009/01/07/the-customer-is-not-always-right/
NeatoShop Products Tagged "customer service"
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