The Consumerist reports that a customer who requested Comcast cable to stop sending direct mailers found a $1.99 “change of service” fee on his bill.
Fortunately, he was able to get this charge removed via an online chat with customer service. But how many people would never notice the extra fee? Link - via J-Walk Blog
I had in fact called Comcast a few weeks earlier and asked them to stop sending me anything except a monthly bill. They were happy to do so, but had not told me that they would try and stick me for $2.
Fortunately, he was able to get this charge removed via an online chat with customer service. But how many people would never notice the extra fee? Link - via J-Walk Blog