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12 Shocking Things I Learned by Working as a Butler at the Plaza Hotel

The Plaza Hotel in New York has a staff of 11 experienced butlers to treat their guests like royalty. Brandon Presser managed to join them for two days (after an express training session) to see what the job was like. What do hotel butlers do? Whatever it takes, from unpacking luggage to delivering ice, to making sure laundry is delivered on time.  

Another common request for the butler team is to draw baths with a signature blend of salt, oil, and roses—especially during the colder months of the year. But the butler’s duties aren’t necessarily complete once the tub is full. Bal, the Plaza’s resident bath-time specialist, said that 95 percent of the time, he’s asked to remain within arm’s reach as bathers suds-up. Most of them, he said, want more hot water or scented oil, and are happy to keep him on hand while they relax in the nude. He is often left to pull the plug from the drain, elbow-deep in leftover water.

It gets weirder.

Read more stories of butler experiences at the Plaza Hotel at Bloomberg. -via Digg

(Image credit: Zohar Lazar)


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They keep an eye on the minibar when tending to Americans in their thirties and forties—they’re considered the partiers of the hotel, likeliest to plow through the booze.

I believe it.
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