After receiving bad service at La Fisherman restaurant in West Houston, Texas, a family refused to pay the tip.
So what did the restaurant do? They locked the door ... and called the cops!
When the bill came, Marks said there was a problem. The restaurant added an automatic 17 percent gratuity because their party had more than five people in it, but Marks didn't feel like the staff earned the full tip so she asked to speak to a manager.
"We asked her, could the gratuity be removed? Could we give our own tip? She said it was part of their policy and there was nothing she could do about," Marks said. "If you're not satisfied with the service, you shouldn't have to pay gratuity."
The gratuity policy was clearly marked on the restaurant's menus. But Marks said when they questioned it the workers wouldn't let her or her friends leave; she claims they locked the door and called the police.
Is it fair to enforce an automatic tip policy (on large parties) if the service is less than stellar?
Previously on Neatorama: One Third of Waiters Consciously Provide Poor Service to Black Customers