Interesting as I, as a businessman , took steps those past 2 years to digitize more and more my relations : - text messages are fast, much much faster than voice mails. My cellphone message pretty much says : no voice mail + text me + emergency number! (and then my voice mail is blocked) - email are detailed and they leave a trail, especially with the increase of un-responsible business behaviors. Every email is a registered mail, is a contract! - they allow me to work contacts outside regular hours - I don't put a limit on those contacts on the provider side of my business, but I'm quite cautious with the customers, to keep it "human" ; but they welcome it :after all... I'm their provider!
The world is changing, I don't know if it's for good, but meh...
I was a Walgreen's assistant manager once. One very successful sale item was the big roll TP ; we use to store the extra inventory on top of the cooling unit in the back room and you needed a ladder to get them down. One day, I was busting my chops in the back room and I overheard another assistant manager, "Mr P", answering a customer about the big roll TP shelf being empty ; Mr P then entered the back room, gave a quick glance at the huge pile of big roll boxes on top of the cooler, another quick glance at the ladder, then did a u-turn and told the customer "no, sorry, we're out of it!". I'm not a native English speaker, but this time everything came out perfectly, with amazing power and grievance, as I yelled on Mr P. I think I leveled up my English skills that day :D
For people who work in retail : never forget who's paying you : it's not Walgreen's, Target, Home Depot or Sears : it's the customer.
Gotta finance those Patagonian trips ;)
- text messages are fast, much much faster than voice mails. My cellphone message pretty much says : no voice mail + text me + emergency number! (and then my voice mail is blocked)
- email are detailed and they leave a trail, especially with the increase of un-responsible business behaviors. Every email is a registered mail, is a contract!
- they allow me to work contacts outside regular hours
- I don't put a limit on those contacts on the provider side of my business, but I'm quite cautious with the customers, to keep it "human" ; but they welcome it :after all... I'm their provider!
The world is changing, I don't know if it's for good, but meh...
It changes from what we usually see on TV :)
http://dilbert.com/strips/comic/2006-10-04/
Anyway, let us not be sidetracked and remember what North Korea really is :
http://www.vice.com/the-vice-guide-to-travel/vice-guide-to-north-korea-1-of-3
http://www.vice.com/the-vice-guide-to-travel/vice-guide-to-north-korea-2-of-3
http://www.vice.com/the-vice-guide-to-travel/vice-guide-to-north-korea-3-of-3
One day, I was busting my chops in the back room and I overheard another assistant manager, "Mr P", answering a customer about the big roll TP shelf being empty ; Mr P then entered the back room, gave a quick glance at the huge pile of big roll boxes on top of the cooler, another quick glance at the ladder, then did a u-turn and told the customer "no, sorry, we're out of it!".
I'm not a native English speaker, but this time everything came out perfectly, with amazing power and grievance, as I yelled on Mr P. I think I leveled up my English skills that day :D
For people who work in retail : never forget who's paying you : it's not Walgreen's, Target, Home Depot or Sears : it's the customer.