I have a friend that I could put into a coma with this service. She is so frightened of clowns she can barely go to a McDonalds.

Not even close to being an issue. Air Traffic Controllers are a responsible lot, and I would not expect any degree of consequence. The alarmist media and the culture of Zero Tolerance is at fault for not placing this in proper context. At least the kid didn't do something truly heinous like bring a butter knife to school.