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Coffee Shop Employee Pranks Customer

How would you respond to a rude customer? A thread about a highschooler who works weekends at a coffee shop has gained popularity on Reddit’s AITA. According to this recent post, the employee thought it would be a fun idea to get back at rude customers by asking the shift manager to pretend-fire her after a hot headed customer made a complaint about the coffee not being hot enough. 

Redditors on the r/AITA thread generally had mixed judgements on the situation, with some saying she was wrong for causing a big fuss and being unprofessional, others criticizing the customer and justifying her prank, and still there were those who said both the employee and customer suck. 

Read the original article from Bored Panda, they also share helpful suggestions from the “How to be Barista Guide.”

Photo freestocks.org / Pexels


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Yeah, I hear ya. Still, when I worked at a call center there were more than a few customers that demanded to speak to my supervisor. Never once was I concerned about fallout from it because our managers were all non-technical. So long as you did your job right, the managers would listen to the complaints and put you back on the line to finish the call. Someone doing something worth getting fired over was an incredibly rare thing.
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