Oh, sure, you can claim that your relative is dead and the company needs to pay out. But insurance adjusters know to ask for proof. Like Ronald Reagan said, "Trust, but verify."
The grieving family in KwaZulu-Natal province, South Africa complied with Old Mutual's demands and delivered the decaying corpse after the company refused to accept documentary evidence of the man's death. The Daily Mail reports:
Ntombenhle Mhlongo and Thandaza Mtshali were filmed taking the body of uncle Sifiso Justice Mhlongo into a branch of Old Mutual somewhere in KwaZulu-Natal province, South Africa, this week after their claim on a funeral plan was delayed.
Ms Mhlongo said the claim, for £1,700, had been delayed for nine days because of problems over the paperwork, meaning important tribal rites for their uncle, who died at the age of just 46, could not be performed. [...]
Ntombenhle told News 24: 'We are not rich people. We are poor and they were refusing to pay us. We are still so heartbroken.
'We kept going back but they kept stonewalling and we were angry, frustrated and just wanted to make sure we could properly prepare and bury him.
We thought if the documents do not give them enough answers then maybe the body will.'
-via Dave Barry