Good news for Nintendo Switch users.
According to an internal documentation, Nintendo “recently told customer representatives that the company will no longer charge customers seeking Joy-Con repairs”, and asks them to refund those who have already paid.
“Customers will no longer be requested to provide proof of purchase for Joy-Con repairs,” the internal customer service details say. “Additionally it is not necessary to confirm warranty status. If a customer requests a refund for a previously paid Joy-Con repair [...] confirm the prior repair and then issue a refund.”
More details on Vice.com.
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