Uber calculates the total fee on arrival, adds tax and a mandatory tip, and then charges the whole fee to a credit card registered with a user's account. No money or cards change hands. GPS tracking prevents driver padding, and passengers can file a complaint about a circuitous route or wrong turns.
At the end of your ride, you can leave a review with Uber. But beware: the driver can do the same for you. So behave yourself or you may find it hard to get a ride:
At the completion of a trip, a passenger is asked to rate the driver; the driver, in turn, rates the passenger. Drivers who have poor ratings do not last long, Mr Kalanick says, while poorly-behaved passengers may have trouble securing a ride, since a driver can decline a fare if the hailer has a bad reputation.
News Story and Company Website -via Kottke | Photo: mattiaskristiansson