The Flight From Conversation

There is no texting on my family phone service. Not only do I want to avoid paying for it, I also want to encourage my children to talk with people, instead of talking at them, as so many of their friends prefer to do. The new methods of communication we use free us up from the annoyance of having to look at, pay attention to, or listen to other people. Sherry Turkle at the New York Times has also noticed this.
A businessman laments that he no longer has colleagues at work. He doesn’t stop by to talk; he doesn’t call. He says that he doesn’t want to interrupt them. He says they’re “too busy on their e-mail.” But then he pauses and corrects himself. “I’m not telling the truth. I’m the one who doesn’t want to be interrupted. I think I should. But I’d rather just do things on my BlackBerry.”

A 16-year-old boy who relies on texting for almost everything says almost wistfully, “Someday, someday, but certainly not now, I’d like to learn how to have a conversation.”

In today’s workplace, young people who have grown up fearing conversation show up on the job wearing earphones. Walking through a college library or the campus of a high-tech start-up, one sees the same thing: we are together, but each of us is in our own bubble, furiously connected to keyboards and tiny touch screens. A senior partner at a Boston law firm describes a scene in his office. Young associates lay out their suite of technologies: laptops, iPods and multiple phones. And then they put their earphones on. “Big ones. Like pilots. They turn their desks into cockpits.” With the young lawyers in their cockpits, the office is quiet, a quiet that does not ask to be broken.

In the silence of connection, people are comforted by being in touch with a lot of people — carefully kept at bay. We can’t get enough of one another if we can use technology to keep one another at distances we can control: not too close, not too far, just right.

Many young people see the lack of face-to-face conversation as a benefit to the new communication, but as they mature they may realize that as they dispense with listening, their network connections ("friends") are not listening to them, either. Link -via Breakfast Links

(Image credit: Peter DaSilva for The New York Times)

As a shy nerd who usually can't conjure up things to say on the fly, text-based communication is my favorite. Texting and instant messaging aren't talking at someone, they're talking with someone; the words just aren't spoken. The benefit for me is that I have more time to think of a response, I can easily go back and see what a person has said previously, and I can multitask and use my ears for other things such as listening to music (this could be an argument against text-based communication, but most youth agree that it doesn't drive a wedge between you and your conversation partner. In fact, I'm communicating with people so often, I wouldn't have time to listen to music if I didn't multitask). It's also a lot cheaper to get unlimited texting than unlimited voice on your phone. Face-to-face human contact is important, I just hate phone calls. Also, I agree that it's indeed rude to pay more attention to your mobile gadget than the human you're with when you are with one.
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"There is no texting on my family phone service. Not only do I want to avoid paying for it, I also want to encourage my children to talk with people, instead of talking at them..."

Plenty of people talk AT me even though they are conversing with me, face-to-face.

I'm not much of a texter, but I use it for communications that benefit from a different sort of rhetoric (and when the person is not in the same room as I).
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?"I worry about attention span," Faust said, "because people will not listen to more than a couple of sentences or read more than a couple of sentences. Does everything have to be a sound bite? Is everything to be digested into something brief? And aren't there complicated ideas that we ought to have the patience to give our attention to?"

Faust continued, "I worry about dumbing down in terms of speed and in terms of reflection. Do we sit back and think about things hard or do we always have to go on to the next sound bite, the next stimulus?"
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I send about a dozen texts a month, almost all of them to my wife. There's too much to do during the day to chat at the snail's pace of texting. If I'm going to say something, I want the speed of a full size keyboard or the human voice.

But that's just my individual preference. I think that, in general, the expansion of communication has been tremendously beneficial. We can choose our own communities across the entire world. We aren't limited by geographic distance and thus have so many more choices that any previous generation.
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Having taught high school kids, I can safely report that yes, the little buggers can hold grade A conversations *and* text like tap dancing. Now if adults would try to have conversations with the younger generations without criticizing too harshly, maybe they'd see that.
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Actually for me, before the popularity of the internet, email, chatting, and texting (I don't text) I basically had zero interaction with other people. If it all went away I'd be back to hiding behind a big old Stephen King book until I could reach the solitude and safety of home. I'm not normal though. Severe social anxiety and very introverted since birth.

Personally I love that everyone is being absorbed into their own little bubble worlds. Less chance they'll try to chat with me.
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Of Interest: The Social and Psychological Impact of Online Social Networking APS National Psychology Week Survey 2010 (http://www.psychology.org.au/Assets/Files/Social-and-Psychological-Impact-of-Social-Networking-Sites.pdf)
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I have to agree with Alex. It is a matter of respect and common courtesy. I recently spent 6 months at one of our satellite offices and everyday 4 to 6 of us would go to lunch and as soon as our orders were placed everyone (but me) would pull out their phones and immediately begin texting. I often would just sit there staring at the top of all of my colleagues heads.

I really found it incredibly rude that no one talked to anyone else at the table. They just texted.
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Our "heart-to-heart" conversations have taken the big hit. Internet based conversations are too short and superficial to cover any important matters.

Anyone who is interested in the gross effect of our alienation from each other should read Erich Fromm's Man For Himself.
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I agree with everything zawalrus just said!! I think many of these commenters are younger, and probably don't know what it was like 'before cell phones'. I agree that this article is not balanced. I agree that texting has made many things easier...but I also believe it has destroyed our ability to carry on a conversation. I have a 15-year-old daughter who is at the mercy of her phone for texting, and when I tell her to just CALL someone, she freezes up, as if I am asking the impossible. Sad...I fear she will be saying her 'i do's' via text message...
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I was born in 1974, so I'm not a youngster, nor one of the old fogeys. And I agree with most of what I read in the article. (It is a bit maudlin and one-sided, yes. But the article voiced many concerns and observations I've made in the last few years myself.)

I am not a technology hater. But I'm definitely not part of the "We" in the article; people who constantly text & use the internet 24/7. I do spend too much time at my computer and I do sometimes listen to music when walking someplace. But when I'm around a friend, I want them, not the constantly available internet and the obviously less important app on a device. I've always valued being listened to. Really listened to. Maybe youngsters don't know what that is? I want to be interested in someone and get that in return, not the pathetic illusion that people "care" because they "like" you online. Long email "conversations" I'm okay with; it's an extension of people exchanging letters with distant loved ones. And IM can be like a conversation, sure. But when a person is there, in person, and wants to say something, you should pause what you are doing and listen. Is that not obvious any longer?

Recently when I was around friends who in the past were good conversationalists, I sadly found them to be glued to their devices and not really there and available to talk and listen. Face to face conversation is not something humans can afford to evolve out of.

So not a balanced article, sure. She's lamenting about something that bothers her, and she has legitimate reasons, even if nostalgia for the good ol' days is coloring her observations. How to make it better? Not sure. Make more throat clearing in the presence of zombies praying with their thumbs to the god(s) of Facebook & twitter...
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I think the thing that bugs me about the article is that there's no real balance to it. Not once does she admit that at least some people are able to make newer forms of communication compliment the older ones, and that makes her premise not line up with my reality. I work in an office where everyone had company e-mail and a work IM account, where lots of people work with headphones on, and the level of conversation, both casual and work-related, can become a din at times. My friends are all connected to the internet too, and many use text messaging, yet the moment we're in the same room together it's wall-to-wall talking.

Maybe the younger generation is different or something (certainly her inquiries are far broader than mine), but Turkle's account just feels thoroughly one-sided. We do need to work at figuring out the right way to engage these technologies, and some people are definitely getting it wrong. However, these technologies are here to stay, and they can also be more powerful and expressive than Turkle is willing to give them credit for.
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Is it not a question of respect? If I talk to someone and they don't even bother to look up from their mobile phone, then am I remiss to assume that I don't merit their full attention? That they're in fact, are disrespectful?
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re: "Sounds like an article written by an old person who doesn’t like today’s technology" Could be, but does that alter its validity? Wake up, kids, the Matrix has you, and life is passing you by.
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Sounds like an article written by an old person who doesn't like today's technology. I bet that article was written on a typewriter and sent to the paper via USPS.
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I'm not saying this is a good thing, but we have to come to grips with the fact that technology is fundamentally changing humanity and there is not much we can do to stop it. Look at how much has changed in just 20 years...imagine life in a thousand. The last two thousand years saw change at a much more manageable pace. Now, we don't have much of a choice but to sit back and "enjoy" the ride.
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What rubbish! Have they not noticed people still go out all the time and talk on the phone just as much. Texting and social networking are in addition to all these things, not instead of.
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