Ok, I have an iMac, Retina 5K 27 inch, 2017Processor 3.4 GHz Quad-Core Intel Core i5. Graphics Radeon Pro 570 4 GB Memory 8GB 2400 MHz DDR4 macOS Ventura 13.6.3 Sorry, it's not a 2019 but it works perfectly for me. Does that help?
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