So maybe the coffee was hotter than it needed to be. The reason this story is brought up time and again is that it is (or at least seems like) a perfect illustration of the fact that the USA is sue happy. It's like suing McDonald for getting fat. Or like suing the tobacco companies for getting lung cancer. Are like suing the beer companies for getting drunk and causing a car accident. Etc.
Make no mistake; I think big corporations are evil and that they are getting away with way more than they should, but this case would be laughed out of court anywhere else except the USA.
It's also a perfect illustration of the USA state of mind: I'm not to blame, I'm not responsible. It's somebody else's fault. (Because presumably I'm perfect or I am the customer and the customer is always right.)
Make no mistake; I think big corporations are evil and that they are getting away with way more than they should, but this case would be laughed out of court anywhere else except the USA.
It's also a perfect illustration of the USA state of mind: I'm not to blame, I'm not responsible. It's somebody else's fault.
(Because presumably I'm perfect or I am the customer and the customer is always right.)