Woman Called 911 with a McNugget Emergency - Neatorama

Latreasa Goodman had an emergency. A food emergency: her local McDonald's ran out of Chicken McNugget, so naturally she called 911!

Told McDonald’s was out of Chicken McNuggets after paying for a 10-piece meal, a local woman called 911.
Three times.
“This is an emergency, If I would have known they didn’t have McNuggets, I wouldn’t have given my money, and now she wants to give me a McDouble, but I don’t want one,” Latreasa L. Goodman told police. “This is an emergency.”
The McNugget meltdown happened last week at a McDonald’s in the 600 block of North U.S. 1 and ended with Goodman, 27, getting a notice to appear in court on a misuse of 911 charge, according to a recently released police report.
Goodman told investigators she tried to get a refund for the 10-piece McNuggets, but the cashier told her all sales are final.
“I called 911 because I couldn’t get a refund, and I wanted my McNuggets,” Goodman told police.

http://news.yahoo.com/s/ap/20090210/ap_on_fe_st/odd_lemonade_emergency

The world is filled with winners.

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Reminds me of this one thing that CollegeHumor did...

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I often wonder about some of the seemingly ridiculous warnings that they put on various products. Then I read about something like this and then fully understand that there are some people that actually do not have a clue about a lot of things. I would love to be a fly on the wall in the court room to hear her defense.

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Ok, this is a gross misuse of an overburdened system - but what is up with MacDonalds not giving her the money back?

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And what is up with me for misspelling McDonalds?

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altough its utterly stupid to call 911 for it, since when is a sale "final" if the selling party does not keep up their side of the sales agreement. FAIL for both parties.

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Yeah, this seems silly, but she was reporting a robbery from her point of view.

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maybe the hamburglar stole the nuggets!

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Agreed with Miss C.

As I understand it, she ordered McNuggets, paid for the McNuggets, *then* was told they didn't have McNuggets. She asked for her money back and the cashier refused. That's theft.

As for calling 911, you have to understand that a lot of places no longer have a local police number. Where I live, I have to call 911 if I want to reach the police at all. I can't say the same about where this woman lives, but it's a definite possibility.

Incidentally, McDonald's has already apologized for this:

http://consumerist.com/5163930/mcdonalds-apologizes-to-911-nugget-lady

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I heard of a court case where a man went into a fast food restaurant and ordered a burger and wouldn't pay them or leave because his burger didn't look exactly like the one in the picture!

Also, I wonder how they get the chips to jump out of the box in all the pictures?

I'm hungry now

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"Goodman told investigators she tried to get a refund for the 10-piece McNuggets, but the cashier told her all sales are final."

what kind of customer service is this?

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I totally agree with some K!P and Wesley. Even though she called 911 for this seemingly non-emergency incident and because the monetary value wasn't a heap of case, she should've gotten her money back. There wasn't a sale.

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Yes it's wrong that McD didn't give her money back but at the same time it's even more wrong that this idiot is calling 911 about it. It's just a symptom of a society that teaches everyone that the world owes them something, that "the customer is king" and that not getting a refund at McDonalds is justification to call 911 - three times!!! I hope she has a nice time in jail.

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She should have gotten the refund. I'll give her that. But calling 911 was just stupid. She could have taken this up with a manager and dealt with it on the spot or made some phone calls to someone higher up than the manager on duty. Making emergency calls over something like this is just incomprehensibly moronic.

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I'm struggling with this one. It looks obvious on the surface but from her perspective she was indeed reporting a theft. They refused her refund when they didn't have what she wanted. I know it sounds ridiculous but as I sit here I don't know what I would have done in the same circumstance. I'll be damned though if I would have accepted something else when told the sale was final. Would I just have walked out the door? Absolutely not. Who do you turn to within McDonald's? How do you reach them on the spot? Would I have found a police station to report a crime? What if I didn't know where the local police station was? Am I thinking rationally when I'm bent out of shape over McNuggets?

(And for the record - Wendy's has much better nuggets.)

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I wonder if she'd ever heard of other idiots calling 911 over fast food transgressions. "Ma'am, I'm not going to send an officer over there for a Western Burger."

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I've just been robbed and the thief is standing in front of me. I'm calling 911.

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Also? We have a lot of time on our hands.

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McDeath food is for chumps.

What are stupid Americans going to do when they can't get any food they order. (Hint, don't call 911)

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Before we get on another tired American bashing kick, DD, keep in mind that the Stupid Award goes to the Welsh person who called 999 to report a UFO that turned out to be the moon.

While I don't think the McNuggest issued merited a 911 call, there is some twisted logic to it.

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I can't say that I DON'T agree that an absence of McNuggets is an emergency...

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What a retard. Just last week some idiot called 911 because he couldn't get a lemonade at Burger King or something like that. I hope they fined her for being a a nusance

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So the question is if you were just robbed and you were standing there with your cell phone what number do you call to get the police to respond. 911? Do you ask for a phonebook so you can look up the number to the police dept?

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lol i work with her cousin at T.J.Maxx

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it's true -- McDonalds will tear you up if you're not careful... i had two Big Macs today in one sitting, and I feel like it was the worst mistake of my life

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The perfect answer is for the woman to sue McDonald's for the amount of her fine. The State gets its slice (enough to pay for a court case?*), the customer gets her recompense, and Mickey D takes it in the ear one more.
*(If the fine won't be large enough to pay for the court case then charging this woman is the equivalent of phoning 911 over petty larceny.)

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McDonald's was clearly in the wrong for not refunding the money. The caller was clearly in the right for being upset and not standing for it. The police never (at least on the portions of the tapes I heard) told her to stop calling or that what she was doing (by calling 911) was improper or illegal. I'm not sure she should have been arrested or charged with any crime.

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This is a prime case of Retardation meets Retardation.

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this is the most disgusting thing i've ever read.
i hope that when that woman is having a heart attack or is being chased by a murderer, the 911 line will be busy.
absolutely disgusting..

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Reading this has got the smell of McDeaths chips floating around my nose.

Mmmmm heart failure

Only at McDeaths :)

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