The Genovese Syndrome: When Nobody Helps

The following is reprinted from Bathroom Reader Plunges Into History Again

The stabbing of Kitty Genovese lasted 50 minutes was witnessed by 38 people. Surely someone would pick up the phone and call the police, right? Wrong: here's the infamous story of what happened when good people stood by and did nothing.

Kitty Genovese got home from work very late. As a bar manager, she had to close and clean up before she could head home to her Queens, New York, apartment. Usually her late hours were no problem. But on March 13, 1964, when the 28-year-old, 105-pound (48 kg) Genovese parked her car at 3 a.m., there was someone waiting for her. As Kitty began to walk toward her home, the man waylaid and stabbed her.

A CRY FOR HELP

She shrieked in terror, "Oh, my God, he stabbed me! Please help me!" Genovese's neighbors in the snug apartment complex, many of whom knew her, turned on their lights and opened their apartment windows. One male neighbor shouted from his window, "Leave that girl alone!" Kitty's attacker left. She began staggering to her apartment, bleeding from several stab wounds, while her neighbors shut their windows and turned off their lights. Kitty no doubt thought the worst was over. But her attacker returned and stabbed her again. "I'm dying!" she screamed. Her neighbors threw open their windows again, but nobody came out ot help. Kitty's attacker got into a car and drove away. Kitty crawled into the vestibule of an apartment house and lay there bleeding for several minutes. At this point she might still have lived. But once again her assailant returned. He cut off her underpants and bra, sexually assaulted her, and took the $49 from her wallet before stabbing her one last, fatal time. It was not until 3:50 a.m., a full 50 minutes after the attack began, that a neighbor called police. Two minutes later, police arrived to find Kitty's body.

Crime scene photo showing the first and second attacks of Kitty Genovese

NOT MY PROBLEM

Police questioned Genovese's neighbors and discovered that at least 38 people had witnessed the killer attacking Genovese, yet no one tried to intervene. Only one had called the police - after Kitty was already dead. The public reacted with horror and mystifiction. Why on earth would 38 people, who could easily and safely have picked up the phone and helped, ignored a dying woman's calls of distress? The story caused deep rumbles in the psyche of Americans who were shocked and frightened by the spectre of their own dark sides - and the ultimate in big-city alienation. Would they, in the same situation, have helped? The neighbors offered numerous excuses for their behavior. They hadn't wanted to get involved, they said. They could see that others were witnessing the crime - surely those people were calling the police. Some claimed they feared for their own safety: others worried that their English wasn't up to the job of making a phone call. One heartless soul merely said, "I was tired." Another alleged that she didn't want to interfere in what she thought was a lover's quarrel." Police admitted that there was no law forcing witness to call for help. So the crime that the neighbors were guilty of, if any, was a moral one.

SOME CONSOLATION

The murderer was caught less than a week later. He readily admitted to killing Kitty Genovese, as well as two other local women, claiming he had an "uncontrollable urge to kill." In June 1964, 29-year-old Winston Moseley was found guilty, and he remains in state prison to this day. But Kitty Genovese has not been forgotten. The case has lived on in plays and TV dramas - it even spawned a whole new branch of psychology. When experts refer to the Genovese syndrome, they're theorizing that the neighbors' failure to act was due to "diffusion of responsibility" - there were so many people watching the crime that no one person felt they had any personal responsibility, because they were sure that someone else would do something. The case is still taught in every Psych 101 class in the country. Which is not much of a consolation for poor Kitty.

The article above is reprinted with permission from Uncle John's Bathroom Reader Plunges Into History Again. The book is a compendium of entertaining information chock-full of facts on a plethora of history topics. Uncle John's first plunge into history was a smash hit - over half a million copies sold! And this seque gives you more colorful characters, cultural milestones, historical hindsights, groundbreaking events, and scintillating sagas. Since 1988, the Bathroom Reader Institute had published a series of popular books containing irresistible bits of trivia and obscure yet fascinating facts. Check out their website here: Bathroom Reader Institute

Neatorama Note: Though the article outlined the Kitty Genovese story as it is generally accepted, more recent analysis of the case turned up discrepancies, such as a neighbor trying to call the police and was rudely dismissed, and sensationalization of newspaper accounts. For more information, check out: - Kitty Genoves [wikipedia] - Genovese syndrome: Fact or Fiction? - Kitty Genovese, the popular account is mostly wrong at A Picture History of Kew Gardens, NY

Although there may be discrepancies in the kitty genovese event, diffusion of responsibility still happens, has been observed to happen, and most situations probably involve a lot more than one would imagine. I personally like to see this one occasion as an extreme.
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In the beginning of my favortie movie, The Boondock Saints, a priest was delivering a sermon telling this exact story. It actually forms the basis for this movie, saying that what is evil is the indifference of good men. Powerful subject, terrifying story.
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My ex attacked me in the street in front of my house. I tried to drive away, he hung off my car and yanked the door open and hit me, I stopped just before hitting a parked car. I called 911 and he grabbed and broke my cellphone before the call went through. He was yelling at me, I was screaming for help and trying to get away. Two guys on bicycles passed, looked, did nothing. A woman walking her dog walked by. My own neighbors did nothing. The police I'd been waiting for, as an escort into my house to get things after he'd attacked me the previous day, showed up a half-hour late just as I was getting up someone's driveway to try to reach the front door.

People suck.
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I studied this in my psychology classes.
We were taught it wasn't called a "syndrome" that the whole thing was called Bystander Behaviour.
Also, a reason why noone helped you stillpissedoff, is because people are far less likely to get in the middle of an argument between two people who are together (or seen to be together) as it's thought of as a domestic dispute.

If you shout (and this is for anyone in a similar situation to the one above this comment) "get away from me, I DONT KNOW YOU" people have been proven to be more likely to help.

I'm really sorry that happened to you stillpissedoff, people do suck. But if we try and change our own behaviour and not just walk by maybe it'll rub off on others.
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The last three links are interesting in that they add some facts and context for what was something of a culturally defining moment in the US. As usual, the whole story is more nuanced.
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I've always heard this referred to as the Tragedy of the Commons. And personally, I see it more as a cautionary tale about living around a bunch of New Yorkers than anything else. The assailant would not have gotten away with that in a place where people aren't encouraged to ignore each other.
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I find that untrue bean. I live in a much smaller area (and much less populated) in Virginia, and I was under attack once, screaming for help, specifically stating that I was being attacked and needed police, and no one came to my aid. Oh yeah and this was in my apartment, where I know the neighbors could hear me because they complained to management the next day that I was loud and screaming (ah duh). This problem is so widespread these days, I believe, that it does not just apply to big cities (or New York as you say). Everyone is so engrossed with themselves that they have lost all ability for compassion.
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Apathy is a virus. I lived in one of those "good ol' boy" areas for a short period of time. It claimed to be country but it was the most apathetic place I have ever witnessed. Pregnant women get attacked in places of business, children get spit on by strangers, and bestiality is common. Like some horror show.

I spent one week moving in and the rest of my time high tailing it out of there. It was a complete black hole. You'd think smaller communities would band together. They did, because every time I tried to do something "good" or "productive" about it they went through great lengths to either shut me up or threaten my family even AND they weren't part of the crimes! Unbelievable! I guess they lived by fear and abusive coercion.

I quickly moved to a snooty community with those crazy home owner's associations and it was just as cold. But at least it wasn't as "children of the corn" as the other place they just ignore you.
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Some people don't listen to "get away, I don't know you" because they think "well I don't know him either. Oh well."

I'd help you. I can't stand to watch people get hurt with no help at all.
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I never stand by gawking at someone when they're in dire need of help. I know it's a stupid thing to do, and people get killed that way ... but damnit, I just can't idly stand by when someone needs help.
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I also learned about this in Psych classes, but scarily had no idea that it took place in Hollis, NY, where I used to live. To Bean, who thinks that it's about New Yorkers who ignore each other, it's not. Hollis is actually quite the little neighborhood, and in my experience the people are mostly friendly and helpful, like strangers offering to help me lift things when I was moving in. In NY, you grow up with a lot of noise outside your window, including random screaming that doesn't mean attack. A big issue is not knowing what you're hearing or looking at. The arguments that people DID try to help Genovese are heartening, but it's still such a scary, sad thing, and worth spreading as parable. I felt safer living there than I do now in northern Virginian suburbs. Like Celeste said, the neighbors here (well, I assume she's here) would much rather ignore each other, and then complain about the noise.

I'm guilty of wondering if I should intervene when the couple next door screams about double suicide, and ultimately deciding it's not my business, but if I knew that one of them were being physically assaulted, I'd call the cops and try to get up the nerve to go over there myself. I've called the cops about suspect noises before, but never without a lot of deliberation. People underestimate how much they can help, or if it's really all that serious.

The bystander effect is real, even if it was overstated in this case. We all hope someone stronger and more capable will come to the rescue so that we don't have to. Unfortunately, sometimes no one steps up and we all could benefit from learning how.
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If anyone is interested what a monster looks like, visit this website.

http://tigrepelvar2.files.wordpress.com/2007/05/may1006.jpg

I'd gladly share a room with Pixar's Sully, Howie Mandel's "Maurice" or even Frankenstein himself.
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Meg,
You started out by disagreeing that it's about people trained to ignore each other, and ended your first paragraph by stating that it's about people trained to ignore each other.

G-
Bestiality, you say? Where were *you* living?
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There was a huge [outside the] bar brawl at 2:30 am the other day with more thean 15 people fighting. I called the police.

Then I called them, 20mn later, to tell them not to bother, everybody was leaving...
I don't think they bothered much anyway...
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The apathy is fueled by the complete lack of ROI.

In the good old days, helping out made you a hero. Now it just opens you up for all types of hassles.

With "everybody's a crook" cops, and lawyers ready to sue for anything and everything - you run a huge personal risk helping out strangers.

Isn't the land of the free great!
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@ VonSkippy

I have to agree that people nowadays are a lot more fearful in doing the right thing than in the past. I remember when I used to live in London, England I found a wallet on a double decker bus under the seat ahead of me when I accidentally kicked it. I delivered it to the police station and afterwards I got called back saying that I was a suspect! The owner said I stole all the cash but thankfully due to the high usage of security cameras in England (well known to be the city with the most CCTVs per person) it was proven all I did was pick it up and drop it off at the police booth. They then cited the guy who falsely accused me with a $300 (don't remember how much that is in British Pounds) fine for false accusation and misuse of police time.

As the old adage goes,"No good deed goes unpunished."

Regarding the article:

However, in the case of Kitty Genovese that is just horrendous. If someone were attacked I'd surely help in whatever capacity I could. Would I put myself in harms way? Maybe if I knew I could take down the attacker but if not I'd also be a bit hesitant. When the attacker had left someone should have had the balls to go out and grab that poor woman and brought her inside and wait for the police to arrive.
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I was once punched in the face by a street person after I wouldn't hand over my money to him, and a couple of guys who were at the end of the block just as it happened came running to my assistance, grabbed the guy, and restrained him until we could flag down a police car. That was right in the middle of San Francisco, so I don't think it's fair to say that big cities are the problem, Bean. There are people who will risk their own safety or convenience to help others, and people who won't. Whether or not one of the former kind is around when you're in need is really just a matter of luck.

I do agree with Meg's point that people get used to hearing a lot of noises in cities, and that it's often hard to tell what's serious and what's not. However, even when faced with a situation that's as obvious as I think mine was, I doubt very much that anyone standing there at the end of the block would have reacted the same way those 2 guys did. One split second to contemplate that the person who punched me might also have been carrying a weapon would have dissuaded most people, I think.
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This happens with more than just crimes. A man had a massive heart attack in front of a business counter. As I and one other person attended to him and performed CPR, people STEPPED over his feet to get to the counter!

Luckily the man is going to be ok, but the public's reaction shook me more than I can say.
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yeah, i did this case in my psych class too. its pretty shocking to think 38 people just stood by, and made up pitiful reasons for why not to help. though times were also different back then. now you have the crazy people calling up to report a red stain in the concrete to check if its blood. times are a changin'
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Good link and article. Having been the receiver of 3 physical assaults, no one came to my defense, and I know damn well that people saw what was happening. I did not yell or scream because I am mostly nonverbal, but these days I have learned how to fight and I am very capable of defending myself.
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Most studies of Kitty Genovese are based on the original book, "38 Witnesses", based on the original newspaper coverage, and, like this article, are factually inaccurate or disingenuously misleading. The attack took place over a great span of time, in more than one location, and no one neighbor witnessed it in its entirety (indeed, exactly zero of the neighbors witnessed the final attack). Few if any of them understood the seriousness of what they heard. Despite all this, the newsmedia early on made up its mind what "the story" was, and stuck to it, and it's persisted in popular culture ever since then.
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I'll bet if Kitty Genovese had a gun and knew how to use it things would have turned out quite differently. Oh, that's right, New York prefers their victims, I mean citizens, to be unarmed.
And you know what, people? It IS your business!
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I've got to say of all the articles I have read on Neatorama this one is pure sensationalism and poorly researched. A typical Neatorama article would have addressed the myth as well as a reasoned review of the facts. Instead, we get the media's sensationalized account and a few links (one of which doesn't work)at the end mentioning possible discrepancies.

For a better understanding try this link:
http://www.onthemedia.org/transcripts/2009/03/27/05
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The best way to avoid diffusion of responsibility is - not surprisingly - to assume others won't act, and make a plan to act if you are in a similar situation.
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Of course no one helped. There was nothing in it for them. The act of helping others has been one of selfish motivation for centuries. The logic is "if I help them they will owe me, and *I* get any and all recognition or potential accolades." However, the energy factor is considered. "How much will I have to do to help this person?" That's why you see a lot more people lifting a box for the elderly than helping someone who is being murdered - way too much energy for the payoff.

Sad, but oh so true.
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it is because i read this story as a kid, that i always call for help when witnessing an event that requires it. even if i see other people on cell phones - i don't assume they're calling for help...they could just be calling a friend. a few times i've called 911 and they have told me that someone has already reported this and help is enroute. they then thank me for calling and that's it. don't worry about duplicating calls - worry about the fact that perhaps no one else has called in yet.
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