The video clip that made it round the Net after Brian Finkelstein of Washington DC posted it on YouTube and got picked up by digg:
Comcast was not amused, and fired the guy. They also fixed the customer's problem.
NEATOSHOP'S HUGE SALE - Save up to 20% Off All Shirts!
Save big on Funny Shirts, Science Shirts, Sci-fi Sshirts & more! Hurry: Sale ends soon!