The video clip that made it round the Net after Brian Finkelstein of Washington DC posted it on YouTube and got picked up by digg:
Comcast was not amused, and fired the guy. They also fixed the customer's problem. Hit play or go to Link [YouTube] via digg and Boing Boing |
Newest 4 Comments
HAHAH same thing happened to me..well not entirely..I found him in my bedroom watching television...when he was supposed to be setting up my wirelss internet...and another time a Comcast employee showed up drunk and did nothing..left after 3 minutes at the most...So indeed..THANKS COMCAST...for putting meaning to comcastic..jerks.
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That's funny as hell. And I'm sure the line he called in on is dedicated to technicians and if that's how they treat their employees, customers don't have a shot!!! LMAO!!!
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I agree. He should have tried harder to get someone on the line, but you have to feel for the guy. Someone on the other end failed to do their job.
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I feel for the guy. After all, he was on hold with Comcast tech support for an hour! If your own employees get treated like that, do customers have any chance?
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