Samantha Guilfoyle, a 42-year-old woman from Pembrokeshire received a phone call from Covea, her car insurance company, last May. The insurance company told her that a claim had been made against her from a hit and run in Birmingham a few days earlier.
At first the case was closed after evidence submitted to LV= - the other driver’s insurance company - included a photo of the driver shortly after the collision - but it was reopened again when the other driver submitted a personal injury claim.
The claim was being made against Samantha's silver-blue Peugeot 206 convertible, despite it being off the road.
The single mum, who’d only been driving for a year, was also stopped from renewing a policy on the family’s second car, a Volkswagon Golf, in her name with another insurer while there was a claim being made against her.
The self-employed accountant blasted insurers LV= and Covea for “months of harassment” despite having evidence that she was nowhere near the collision site.
What are your thoughts on this one?
(Image Credit: Samantha Guilfoyle)