Comments on: Customer's "Pants" Password Has Bank's Knickers in a Twist http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/ The Neat Side of the Web Mon, 09 Nov 2009 06:09:48 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: sw http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/comment-page-1/#comment-822346 sw Thu, 28 Aug 2008 13:33:58 +0000 http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/#comment-822346 i just like the idea of insulting things by calling them undies i just like the idea of insulting things by calling them undies

]]> By: ted http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/comment-page-1/#comment-821617 ted Thu, 28 Aug 2008 11:55:36 +0000 http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/#comment-821617 You think you have security? HA! They ask you for a particular digit, perhaps, but they can see the whole thing. It's how they verify security with you, and it's why their employees are bonded. And they have every right to dictate to you the terms of the password you use in dealing with their company. Imagine if you worked in the call centre, and were exposed to belittling and offensive comments every day just through passwords alone. If Barclays is better, go to Barclays. You think you have security? HA!

They ask you for a particular digit, perhaps, but they can see the whole thing. It's how they verify security with you, and it's why their employees are bonded.

And they have every right to dictate to you the terms of the password you use in dealing with their company. Imagine if you worked in the call centre, and were exposed to belittling and offensive comments every day just through passwords alone.

If Barclays is better, go to Barclays.

]]> By: MoonCake http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/comment-page-1/#comment-821204 MoonCake Thu, 28 Aug 2008 10:06:46 +0000 http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/#comment-821204 are we talking about his PIN? or the account number? or the password to an online banking system? i'm slightly confused as to what security is actually being put in jeopardy here... i mean, i understand the story and the breach of privacy, and it's all quite hilarious and terrible at the same time. but the last time i checked, the only way you can get assistance with your account is to give them your account number so they can, yunno, assist you. but seriously, what am i missing? what is a telephone banking password? i'm not familiar. wouldn't a phone password be numbers and not letters? or am i really arguing semantics? you guys can ignore me if you'd like.. are we talking about his PIN? or the account number? or the password to an online banking system? i'm slightly confused as to what security is actually being put in jeopardy here... i mean, i understand the story and the breach of privacy, and it's all quite hilarious and terrible at the same time. but the last time i checked, the only way you can get assistance with your account is to give them your account number so they can, yunno, assist you.

but seriously, what am i missing? what is a telephone banking password? i'm not familiar. wouldn't a phone password be numbers and not letters? or am i really arguing semantics? you guys can ignore me if you'd like..

]]> By: violet http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/comment-page-1/#comment-820749 violet Thu, 28 Aug 2008 08:22:53 +0000 http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/#comment-820749 I second, or third, the above sentiments. SECRET password, anyone? It shouldn't matter what it says because Nobody Is Supposed To See It. Yuck. I second, or third, the above sentiments. SECRET password, anyone? It shouldn't matter what it says because Nobody Is Supposed To See It. Yuck.

]]> By: Matthew Brazil http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/comment-page-1/#comment-820405 Matthew Brazil Thu, 28 Aug 2008 07:25:03 +0000 http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/#comment-820405 I have to say my initial reaction to this story was laughter, followed by anger that a bank can censor passwords in this way. What does concern me is the security issue. Many people use the same password on numerous accounts as it makes it easy to remember, if a bank employee can openly view your entire password it leaves them open to huge security issues. With Barclays bank (who have the worst customer service on the planet!) they can not see your full password and only ask for the 2nd and 6th letters as an example. Perhaps you should change your password to iscrap! I have to say my initial reaction to this story was laughter, followed by anger that a bank can censor passwords in this way.

What does concern me is the security issue. Many people use the same password on numerous accounts as it makes it easy to remember, if a bank employee can openly view your entire password it leaves them open to huge security issues. With Barclays bank (who have the worst customer service on the planet!) they can not see your full password and only ask for the 2nd and 6th letters as an example.

Perhaps you should change your password to iscrap!

]]> By: oldh http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/comment-page-1/#comment-820201 oldh Thu, 28 Aug 2008 06:28:35 +0000 http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/#comment-820201 I think this should open up a rather more sinister debate though. My understanding is that your banking passwords should not be wholly visible to any employee of the bank - if I ever have to use my password like this, I am asked for something like the '1st and 6th letters' of my password, which are in theory the only letters revealed to the person I am speaking to. Surely that fact that someone has seen your password AND has the facility to change it is a serious security breach? I think this should open up a rather more sinister debate though.

My understanding is that your banking passwords should not be wholly visible to any employee of the bank - if I ever have to use my password like this, I am asked for something like the '1st and 6th letters' of my password, which are in theory the only letters revealed to the person I am speaking to. Surely that fact that someone has seen your password AND has the facility to change it is a serious security breach?

]]> By: tim brennan http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/comment-page-1/#comment-820051 tim brennan Thu, 28 Aug 2008 05:44:54 +0000 http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/#comment-820051 Ahhh I finally get it! (thanks for the link) It's pretty much the same as wack.... - T www.MostEmailedNews.com Ahhh I finally get it! (thanks for the link) It's pretty much the same as wack....

- T

http://www.MostEmailedNews.com

]]> By: Peeves http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/comment-page-1/#comment-819904 Peeves Thu, 28 Aug 2008 05:17:36 +0000 http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/#comment-819904 That's a funny little story. How far will a bank go to lose a customer? Hope he can transfer his funds to Barclays without too much trouble. That's a funny little story. How far will a bank go to lose a customer? Hope he can transfer his funds to Barclays without too much trouble.

]]> By: Jerse http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/comment-page-1/#comment-819631 Jerse Thu, 28 Aug 2008 04:41:20 +0000 http://www.neatorama.com/2008/08/27/customers-pants-password-has-banks-knickers-in-a-twist/#comment-819631 I did not understand this until I looked up pants on UrbanDictionary Pants = rubbish, no good, bag of shite I did not understand this until I looked up pants on UrbanDictionary

Pants = rubbish, no good, bag of shite

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