FedEx Protest Box

By Alex in Everything Else on Jun 1, 2008 at 3:43 pm

When FedEx failed to deliver her shipment, Mrs Eaves of For the love of type blog wrote a protest letter os sorts … except that she wrote it on the outside of another FedEx box!

Last week FedEx failed to deliver my ISTD submission from Australia to London. They had my package in their store all week and failed to notify me that it had not been sent! So, along with a letter of complaint, they will receive the box (which never got sent) covered with hand-drawn type expressing my anger. Typomania at its worst!

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  1. Rob
    Jun 1st, 2008 at 4:50 pm

    I know how she feels. Fedex Australia has twice let me down in similar ways and arrogantly charged me for doing so. She’d have been way better off sending her stuff by post.

  2. Woogie
    Jun 1st, 2008 at 6:07 pm

    ALL couriers are pathetic in my experience. I’ve had massive issues with ALL major couriers, and I live in a big city. They’re idiots.

    As for what this person has done… What a waste of time. Seriously, like anyone at FedEx is going to give a shit.

  3. SenorMysterioso
    Jun 1st, 2008 at 6:36 pm

    I usually check the tracking on the package, if it hadnt after one day I’d call them

  4. Archbob
    Jun 1st, 2008 at 9:54 pm

    She’s creative, I’ll give you that.

  5. LV
    Jun 2nd, 2008 at 2:27 am

    I assure you FedEx certainly does care! I work at the world hub, and I’m going to make sure that the executives see this. We transfer millions of packages a night, and each one is to pass through our hands in two seconds or less. We ship everything imaginable, so some of the boxes weigh hundreds of pounds … try putting that in the container in two seconds. It’s very labor intensive work at breakneck speed, and honest to God, we really make every effort to make sure every single package makes it to its destination on time (I have the bruises to prove it). We don’t always know what’s in it. Sometimes it’s a body part for transplant, sometimes it’s flowers for a girl’s wedding or a mother’s funeral, a child’s chemo, live animals, a soldier’s belongings coming home from Iraq. We know that whatever is in the package is important to YOU. We DO care. Rest assured the executives will hear there may be an issue in Australia. I wish more location details had been given. The lady did a really nice job on her box.

  6. Ajan
    Jun 2nd, 2008 at 5:48 am

    Like her creativity… Well, I work in Apple Tech. Support for Desktops/Portables…We guys keep getting calls from people who say that the crap has not been delivered yet.. And sometimes I wish I could follow Truman “The buck stops here”.. It seems so pathetic to tell em to call up fed ex or DHL or whoever

  7. ted
    Jun 2nd, 2008 at 7:08 am

    Colossal waste of time.

  8. Thomas
    Jun 2nd, 2008 at 11:41 am

    Mistakes happen. People get angry. She seems to deal with it better than most customers.

  9. kid_icarus
    Jun 2nd, 2008 at 12:16 pm

    ha ha ha mrs. eaves has a type blog?!?! that is ironically funny as there is a mrs. eaves font our company used in its last logo incantation……HA!


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