Comments on: Trivia: What Does the L.L. in L.L. Bean Stand For http://www.neatorama.com/2008/01/03/trivia-what-does-the-ll-in-ll-bean-stand-for/ The Neat Side of the Web Wed, 25 Nov 2009 09:48:23 -0600 http://wordpress.org/?v=2.8.6 hourly 1 By: MikeH http://www.neatorama.com/2008/01/03/trivia-what-does-the-ll-in-ll-bean-stand-for/comment-page-1/#comment-378170 MikeH Sun, 06 Jan 2008 06:40:58 +0000 http://www.neatorama.com/2008/01/03/trivia-what-does-the-ll-in-ll-bean-stand-for/#comment-378170 Thanks, Sid. My wife got it, too. Thanks, Sid. My wife got it, too.

]]> By: Sid Morrison http://www.neatorama.com/2008/01/03/trivia-what-does-the-ll-in-ll-bean-stand-for/comment-page-1/#comment-376049 Sid Morrison Fri, 04 Jan 2008 15:04:16 +0000 http://www.neatorama.com/2008/01/03/trivia-what-does-the-ll-in-ll-bean-stand-for/#comment-376049 whoops, I menat MikeH, not Matt. Sorry! whoops, I menat MikeH, not Matt. Sorry!

]]> By: Sid Morrison http://www.neatorama.com/2008/01/03/trivia-what-does-the-ll-in-ll-bean-stand-for/comment-page-1/#comment-376047 Sid Morrison Fri, 04 Jan 2008 15:03:43 +0000 http://www.neatorama.com/2008/01/03/trivia-what-does-the-ll-in-ll-bean-stand-for/#comment-376047 People are missing Matt's subtle jab at the wording in the posting which implies that L.L.Bean continued (past tense) to sell the boots until today, i.e. something has changed and they no longer sell the boots. The sentence should read something like "...and continue to sell the boots today." People are missing Matt's subtle jab at the wording in the posting which implies that L.L.Bean continued (past tense) to sell the boots until today, i.e. something has changed and they no longer sell the boots. The sentence should read something like "...and continue to sell the boots today."

]]> By: camber http://www.neatorama.com/2008/01/03/trivia-what-does-the-ll-in-ll-bean-stand-for/comment-page-1/#comment-375348 camber Fri, 04 Jan 2008 02:33:20 +0000 http://www.neatorama.com/2008/01/03/trivia-what-does-the-ll-in-ll-bean-stand-for/#comment-375348 They still sell the boots, by the boat load. And they do have a 100% satisfaction guarentee, if you are not 100% satisfied you can return ANYTHING at ANYTIME, as Christopher notes above. They still sell the boots, by the boat load. And they do have a 100% satisfaction guarentee, if you are not 100% satisfied you can return ANYTHING at ANYTIME, as Christopher notes above.

]]> By: Alex http://www.neatorama.com/2008/01/03/trivia-what-does-the-ll-in-ll-bean-stand-for/comment-page-1/#comment-374971 Alex Thu, 03 Jan 2008 19:55:13 +0000 http://www.neatorama.com/2008/01/03/trivia-what-does-the-ll-in-ll-bean-stand-for/#comment-374971 @MikeH: No, I think they still sell the boots. @MikeH: No, I think they still sell the boots.

]]> By: Christopher Palmer http://www.neatorama.com/2008/01/03/trivia-what-does-the-ll-in-ll-bean-stand-for/comment-page-1/#comment-374688 Christopher Palmer Thu, 03 Jan 2008 14:44:03 +0000 http://www.neatorama.com/2008/01/03/trivia-what-does-the-ll-in-ll-bean-stand-for/#comment-374688 They still honor their money-back, lifetime guarantee. I bought a field jacket from L.L.Bean over ten years ago, maybe as long as 15 years. I wore it often and over the years, it got a bit faded, a little frayed, and the buttons cracked and broke and I had to replace them with ones that didn't match as well. This year I was reading about how they honor their guarantee, so I bundled the coat into a box and sent it back explaining how old it was, that I didn't have the receipt, and that it was a great coat, but it was just about worn out. About two weeks later I got an L.L.Bean gift card for $140, the price of the same coat today, so I promptly ordered the same model and style (with free shipping). The only thing it cost me was the $7 or $8 to mail in the old one. That's some great customer service... http://cmpalmer.blogspot.com/2007/11/great-customer-service-or-should-i-be.html They still honor their money-back, lifetime guarantee. I bought a field jacket from L.L.Bean over ten years ago, maybe as long as 15 years. I wore it often and over the years, it got a bit faded, a little frayed, and the buttons cracked and broke and I had to replace them with ones that didn't match as well. This year I was reading about how they honor their guarantee, so I bundled the coat into a box and sent it back explaining how old it was, that I didn't have the receipt, and that it was a great coat, but it was just about worn out. About two weeks later I got an L.L.Bean gift card for $140, the price of the same coat today, so I promptly ordered the same model and style (with free shipping). The only thing it cost me was the $7 or $8 to mail in the old one.

That's some great customer service...

http://cmpalmer.blogspot.com/2007/11/great-customer-service-or-should- i-be.html

]]> By: MikeH http://www.neatorama.com/2008/01/03/trivia-what-does-the-ll-in-ll-bean-stand-for/comment-page-1/#comment-374526 MikeH Thu, 03 Jan 2008 12:08:19 +0000 http://www.neatorama.com/2008/01/03/trivia-what-does-the-ll-in-ll-bean-stand-for/#comment-374526 What made them stop selling the boots today? What made them stop selling the boots today?

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