Comments on: Help Desk Warning Sign.

By: dorian

dorian — Fri, 11 Jan 2008 11:14:49 +0000

Yeah, but where do you get a printable copy of the sign?!?

By: Gavin

Gavin — Wed, 05 Sep 2007 18:29:55 +0000

Matt, I definately recognize a fellow help desk veteran here. Bill, I agree that the blowtorch candidates provide great job security, but sometimes their impact on personal sanity quotients aren’t worth it. I personally plan to get a copy of this brilliant policy to post at work.
>;-)

By: Bill Gates

Bill Gates — Fri, 31 Aug 2007 14:26:32 +0000

Helpdesk folks don’t forget it is these blowtorch candidates that have you employed (job security). So be glad you have these stupid questions coming your way otherwise you would be cleaning Windows.

By: Dean

Dean — Wed, 29 Aug 2007 08:18:59 +0000

I aggree with Matt, there are a few blowtorch candidates were i work!

By: Matt

Matt — Wed, 29 Aug 2007 02:43:24 +0000

There are three types of dumb questions:
1) Those that seem dumb to a help desk tech who’s heard the same question fifty times before, even if the user hasn’t. (Not necessarily dumb.)
2) The types of questions that are thoroughly explained on the help desk’s website, which the user ignores so as to have a live human being tell him the exact same thing. (Pretty dumb, but not worth the liability.)
3) The same question, over and over, from the same user. (Blowtorch candidate.)

By: Kahm N. Since

Kahm N. Since — Tue, 28 Aug 2007 14:50:45 +0000

Stop crying. This is *obviously* about the help desk’s point of view. That you can’t realize that and instead whine that it should say the reverse demonstrates the validity of the sign.

By: Mike Jones

Mike Jones — Tue, 28 Aug 2007 12:40:28 +0000

There are no Stupid Questions… Just inquisitive idiots…

By: Joe

Joe — Tue, 28 Aug 2007 00:53:11 +0000

I find, there is a need for this sign, but it reverse…if the help desk is stupid…..IT will be set on fire.

By: Stacyj

Stacyj — Mon, 27 Aug 2007 17:33:34 +0000

Hey, at least they’re gracious enough to provide fair warning …

By: Jamie E

Jamie E — Mon, 27 Aug 2007 09:35:04 +0000

Wow. I actually have this sign up where I work. That’s brilliant. And yes, Mike S, there are some very stupid questions (along with some very stupid people).

By: Mike S

Mike S — Mon, 27 Aug 2007 08:52:58 +0000

Doesn’t this kind of fly in the face of, ‘there are no stupid questions’ etc? If people need help don’t they, um, need help, no matter what their level of proficiency? How about a line of signs regarding impatient, arrogant, or just generally difficult help desk people?