Help Desk Warning Sign.


Better think twice before asking a stupid question! This picture is from Flickr user matildaben. Link -via Reddit

Newest 5
Newest 5 Comments

Matt, I definately recognize a fellow help desk veteran here. Bill, I agree that the blowtorch candidates provide great job security, but sometimes their impact on personal sanity quotients aren't worth it. I personally plan to get a copy of this brilliant policy to post at work.
Abusive comment hidden. (Show it anyway.)
Helpdesk folks don't forget it is these blowtorch candidates that have you employed (job security). So be glad you have these stupid questions coming your way otherwise you would be cleaning Windows.
Abusive comment hidden. (Show it anyway.)
There are three types of dumb questions:
1) Those that seem dumb to a help desk tech who's heard the same question fifty times before, even if the user hasn't. (Not necessarily dumb.)
2) The types of questions that are thoroughly explained on the help desk's website, which the user ignores so as to have a live human being tell him the exact same thing. (Pretty dumb, but not worth the liability.)
3) The same question, over and over, from the same user. (Blowtorch candidate.)
Abusive comment hidden. (Show it anyway.)
Commenting is closed.

Email This Post to a Friend
"Help Desk Warning Sign."

Separate multiple emails with a comma. Limit 5.


Success! Your email has been sent!

close window

This website uses cookies.

This website uses cookies to improve user experience. By using this website you consent to all cookies in accordance with our Privacy Policy.

I agree
Learn More